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Omega has helped build successful CEM strategies for companies both large and small but who all share the same goal of being customer centric. Our clients come from diverse industries, including technology, manufacturing, medical and other services. In addition to our work with U.S.-based clients, we're conducting more programs that are international in scope. In addition to English, our research staff conducts surveys in Spanish, Chinese, Japanese, French, Italian, German and other native languages to serve our growing number of international research projects. Learn more about customer successes here:

Click on any logo below to view a Client profile

Learn more about our customers through Case Studies and Customer Satisfaction Annual Reports in our CEM Communications Tools section.


Omega has established strategic partnerships with leading companies and industry associations that specialize in a number of areas within the CRM and CEM industry that are critical to a successful CEM strategy. Their specialties help us expand the breadth and depth of services we can offer to our clients. We want to ensure that all of our clients' needs are met, so our partners are an important part of the success of our business.

Our partners also support us at our annual SCORE Conference in Boston.

Click on any logo below to view a Partner profile

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