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Teleservices

Omega's GoldMine TeleServices Group is an outbound calling organization staffed by highly skilled sales and marketing professionals. We not only know how to create demand for your products and services, but we also know how to close the sale.


We educate and train our agents on your products and services, and require that they become knowledgeable about your customers' buying habits and past interactions. In other words, we replicate the look and feel of your own staff, but leverage our own methodologies to execute your marketing and sales processes productively and cost effectively.


There are three primary GoldMine services: Telemarketing Outbound Program Services (TOPS), Revenue Optimization and Retention Program (ROAR) and Service Marketing and Revenue Targeting Program (SMART).


TOPS Telemarketing Services


  • Low risk lead generation pilot programs

  • Years of experience in CRM lead generation

  • Quick program ramp-up time

  • Telemarketing & lead generation technologies

  • New territory/market penetration

  • List cleansing and profiling

  • New product/service introduction

  • Trade event services focused on procuring attendees

ROAR Telesales Services


  • Product training

  • Educational seminar registration

  • Support services

  • Upgrades

  • Contract renewal

  • Contract re-activation

  • Professional services

SMART Telemarketing Services


  • CRM prospect development campaign

  • Utilizing SMART proprietary database (20,000+)

  • Telemarketing lead generation for CRM services

Our GoldMine TeleServices Group is comprised of telemarketing professionals who have a keen understanding of service business buying practices and decision cycles. When we work with you, we always hit the ground running. We know how and when to reach your customers to produce sales. We add value with our industry knowledge, experience, and proven track record. We succeed at increasing revenues, capturing insight into your customers and building loyalty.


Our services produce results that are both quantitative and qualitative. We will increase your revenues over time—that's quantitative. We will increase loyalty—that's qualitative. We will provide comprehensive prospect and/or customer profiles, which help to strengthen and enhance your competitive position.


You reap the benefits of higher levels of customer satisfaction and loyalty, plus the added revenues that result as we uncover new opportunities to do business!


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